Karin Hilzinger

Karin supports clients in the design, validation and optimisation of their customer experience. Her focus lies in service and process design as well as in the conception of digital touchpoints, real-world work environments and customer zones.

Business

Value Proposition Design

Facilitation Customer Centricity

Storytelling & Storydoing

Concept Challenger

Customer

Creation of Profiles / Personas

Translate Customer Needs into Concept Briefings

Design Customer Experience

Technology

Workplace Design

Interior Design

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